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We dispatch goods every day Monday to Friday excluding bank holidays. Most orders placed before 3.30pm Monday to Friday will be dispatched the same day.

FREE UK Delivery

Free Delivery Offers

Standard 2nd Class UK Delivery is Free through this website. (offer does not apply to 1st class, recorded, express delivery or courier delivery) UK Mainland Courier Delivery is free when you spend over £250.

Fast & Discreet

We respect your confidentiality and as a professional medical supplier we know discretion is important to our customers. All orders are packaged in plain packaging if going to private addresses. All our outer packaging is discreet brown padded jiffy packs or parcels with no company advertising or logo's. If you require the goods urgently please select one of our priority or express delivery options.

Delivery Options

Please select the delivery option you require at the checkout.

2nd Class UK Royal Mail FREE
Dispatch into next available collection.Delivery usually in 3-5 working days. Free when you order goods through this website.

2nd Class UK Royal Mail Recorded £3.75

Dispatch into next available collection. Delivery usually in 3-5 working days. Signature required on delivery.

1st Class UK Royal Mail £2.95
Priority packing & dispatch into next available collection. Delivery usually in 1-3 working days.

1st Class UK Recorded Royal Mail £4.75
Priority packing & dispatch on 1st class Royal Mail recorded delivery. Delivery usually in 1-3 working days.

Express UK Delivery by Royal Mail Special Delivery £9.95
Priority packing & dispatch. Next business day delivery before 1pm if ordered before 4pm. If ordered over a weekend delivery will be Tuesday before 1pm. if ordered on a Friday delivery may be on the Saturday but may be on the Monday before 1pm. Signature required on delivery. Up to weight 2kg. Not available on bank holidays.

UK Mainland Courier Delivery £9.95
Priority Packing & Dispatch by UK Courier. Recommended for large orders. No weight limit. Delivery in 1-2 business days.Free when you spend over £250 on goods net VAT. Ideal for large NHS orders, business orders, etc

International delivery by Airsure £11.95
Priority packing & dispatch on Royal Mail Airsure insured & recorded express international delivery. Delivery depends on country, usually in 3-7 working days

If you need to contact us about your order:

e-mail customerservices@accessdiagnostics.co.uk

Telephone 01263 731 168

8.30am-4.30pm Monday to Friday

Returning unwanted goods

You have a 28 day no quibble returns policy provided that the goods are unopened and unused. Any unopened items may be returned within 28 days of purchase for a full refund. Please e-mail customer services for instructions for returning goods. Buyers are responsible for all return postal costs and we also reserve the right to retain the cost of delivery and packaging materials incurred in the original order, when making the refund. Please note that, once opened and or used, products cannot be returned to us unless they are faulty. For advice on returning faulty goods see below.

Returning faulty goods

We will of course replace any faulty goods under the relevant warranty. If you have a problem please e-mail customer services or telephone during office hours for advice.

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